What we do

Who we are

Content + Resources

This work can't wait

Work

A selection of case studies

B2BBrandConsumer Goods and ServicesDigitalEducationEnergyEnvironmentExperiencesExpertiseFinancial ServicesFood and BeverageGovernmentHealth and WellnessIndustrial Goods and ServicesIndustryMediaMedical Products and ServicesNon-ProfitOrganizationProductsRetail and HospitalityServicesTechnologyToys and GamesTransportation and MobilityVenturing
Big QuestionsOur work related to complex challenges.

Question

How might we design for thriving, living systems?

Design allows us to create circular or regenerative products, services, and systems, providing shared value for society and the environment

CASE STUDYThe Rockefeller Foundation

Designing Waste Out of the Food System

Question

How can we design a better food system for everyone?

Building the products, solutions, and organizations we need for the future of food

Question

How can government be more citizen-centered?

Helping government agencies make complex, bureaucratic systems accessible to everyone. And in the process, building a culture of innovation from within.

CASE STUDYCity of Boston

Boston's New Citizen-Centered Site

Question

How can we use AI to make things better for humans?

Combining data, design, and machine learning to build intelligent products and services that improve people's lives

CASE STUDYPlanned Parenthood

Planned Parenthood's New Way Forward

Question

How will we personalize health?

Building products, services, and experiences that advance healthcare for patients and providers

CASE STUDYThe Bill & Melinda Gates Foundation

Giving Ed Tech Entrepreneurs a Window into the Classroom

Question

How can design advance learning and education?

We partner with changemakers who believe that learning has the power to transform lives and organizations in service of a more just, equitable, and sustainable future for everyone.

CASE STUDYSwarovski

Reinventing the Chandelier