◀︎work
Retail and Hospitality
A selection of case studies
B2BBrandConsumer Goods and ServicesDigitalEducationEnergyEnvironmentExperiencesExpertiseFinancial ServicesFood and BeverageGovernmentHealth and WellnessIndustrial Goods and ServicesIndustryMediaMedical Products and ServicesNon-ProfitOrganizationProductsRetail and HospitalityServicesTechnologyToys and GamesTransportation and MobilityVenturing
Big QuestionsOur work related to complex challenges.
CASE STUDYBayer Crop Science
Equipping Agricultural Retailers to Empower Rural Farmers in China
CASE STUDYInterContinental Hotels Group
Reimagining Everyday Travel for America and Beyond
CASE STUDYZalando
Driving Growth at Europe’s Largest Online Fashion Retailer
CASE STUDYNarvar
Defining Values to Set the Stage for Future Growth
CASE STUDYInterContinental Hotels Group
Designing a Modern Work Experience for Business Travelers
CASE STUDYkate spade new york
The Future Guest Experience
CASE STUDYThe North Face
Growing an American Brand in China
CASE STUDYMassMutual
Helping Young Adults Make Smart Money Decisions
CASE STUDYBelk
Pop-Up Store as Learning Lab
CASE STUDYHoliday Inn Express
The Next-Generation Hotel Experience
CASE STUDYInterbank
Transforming the Banking Experience
CASE STUDYETB
A Blueprint for Next-Generation Telecom
CASE STUDYLufthansa
Elevating Business Class Travel with Personal Connection
CASE STUDYNational Park Service and Boston Harbor Alliance
Bringing Tourists to a Hidden Coastal Gem
CASE STUDYChicago Fire Soccer Club